Posts Tagged fedex

“I can go to the airport,” (where the station is), “show my ID, and get the package?” I asked.

“Yes,” she said.

“But I can’t tell you, the delivery people, where to deliver the package, where you will also check my ID?”

Silence.

“So as a package delivering company, you will do the ID checking part, but not the delivering part?”

More silence. The sound of frantic keyboard clicking.

“I mean,” I said calmly, “doesn’t that seem odd to you? That a customer would have to come to you to do the exact same thing that you would do if you went to them? Which is what you do? Delivering stuff? Doesn’t that seem… I dunno… a bit crazy?”

“Can I put you through to the Canadian support team?” she said.

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