Block-busted!


Last month I mentioned how upset I was about Blockbuster Video’s so-called “end of late fees” campaign. So imagine my glee when I heard CBC’s Stuart McLean going off on a rant about the policy, mentioning that New Jersey is even starting a fraud suit against the company. Even if the suit is unsuccessful, at least the media attention might help consumers realize the level of contempt Blockbuster feels for its customers.

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